Shipping Policy

At Keta Supplies, we strive to provide timely and reliable shipping for all of our products. Below is our shipping policy to ensure a smooth shopping experience.

1. Shipping Methods and Delivery Times

We offer various shipping options to meet your needs. Delivery times may vary based on the shipping method selected at checkout:

• Standard Shipping: Typically delivered within 5-7 business days.
• Expedited Shipping: Typically delivered within 2-3 business days.
• Overnight Shipping: Typically delivered the next business day.

Please note that delivery times may be affected by factors such as weather conditions, holidays, or carrier delays.

2. Shipping Rates

Shipping costs are calculated based on the size and weight of your order, as well as the shipping destination. The total shipping charges will be displayed at checkout before you complete your purchase.

3. Order Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

4. Undeliverable Packages

If a package is returned to us due to an incorrect address or refusal to accept delivery, you will be responsible for the shipping costs to resend the package. Please ensure that your shipping information is accurate at checkout.

5. Damaged or Lost Items

If your item arrives damaged or if you believe your order is lost, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.

6. Contact Us

If you have any questions regarding our shipping policy, please contact us at [email protected]